Leadership Team and Contact Information

Herbert J. Hoelter
CEO & Co-Founder
Herb Hoelter co-founded NCIA in 1977. Today, he is recognized as one of the country’s leading experts in sentencing and the federal prison system and in developing alternative programs to incarceration.
hhoelter@ncianet.org

Carole Argo
Chief Operating Officer
Carole Argo assumed the role of Chief Operating Officer in 2015. She is responsible for the overall operations of NCIA and has senior management experience in various industries.
cargo@ncianet.org

Yong Kim
Vice President of Finance and Administration/
Chief Financial Officer
Yong Kim assumed the role of CFO in 2017. She is responsible for the agency’s financial planning and reporting, general accounting, human resources, information technology, and real estate and fleet management.
ykim@ncianet.org

Gary Antonino
Chief Business Development Officer
Gary Antonino assumed the role on Chief Business Development Officer in 2019, moving from previous positions within NCIA since 2012. He is responsible for creating and developing new and existing programs of NCIA.
gantonino@ncianet.org

Earl El-Amin
Vice President of Community and External Affairs
Earl El-Amin assumed the role of VP of Community Relations in 2005. He is responsible for maintaining the relationships NCIA holds with key community leaders.
eelamin@ncianet.org

April Jensen
Executive Director of Adult Services and Programs
April Jensen assumed the role of Executive Director of Adult Services 2015. She is responsible for the operations of the Adult Residential Program and the Career Development Center.
ajensen@ncianet.org

Dr. Angela Chambers
Executive Director of Education, Youth in Transition School
Dr. Angela Chambers assumed the role of Executive Director of Education in 2016. She is responsible for the operation of NCIA’s Youth in Transition School.
achambers@ncianet.org
NCIA Contact Information
Executive
Herb Hoelter 443-780-1311 hhoelter@ncianet.org
Carole Argo 443-780-1362 cargo@ncianet.org
Alice Keepers 443-780-1353 aboring@ncianet.org
Human Resources
Sandra Mock Myers 443-780-1321 smockmyers@ncianet.org
Recruiter recruiter@ncianet.org
Information Systems
Corey Benedict 443-780-1334 cbenedict@ncianet.org
For IT support submit requests to support@ncianet.org
Finance
Yong Kim 443-780-1351 ykim@ncianet.org
Accounts Payable
Crystal Han 443-780-1315 crystal.han@ncianet.org
Marketing
Stephen Cooke 443-780-1354 scooke@ncianet.org
Adult Residential Services
April Jensen 443-780-1380 ajensen@ncianet.org
Dwayne Wilson 443-780-1344 dwilson@ncianet.org
Career Development Center
Zachary Cuozzo 443-780-1379 zcuozzo@ncianet.org
Business Services
Vanessa Harrison 443-780-1432 vharrision@ncianet.org
Youth in Transition School
Dr. Angela Chambers 443-780-1434 achambers@ncianet.org
Criminal Justice Services
Herb Hoelter 443-780-1311 hhoelter@ncianet.org
Suicide Prevention in Custody
Lindsay Hayes 774-361-6923 lhayes@ncianet.org
Administrative Office
7130 Rutherford Road
Baltimore, MD 21244
443-780-1300
Career Development Center
2621 Lord Baltimore Drive
Baltimore, MD 21244
443-780-1347
Youth In Transition School
7205 Rutherford Road
Baltimore, MD 21244
410-780-1439
HJH Vocational Training Center
301 South Central Ave.
Baltimore MD 21202
410-622-5082
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