Leadership Team and Contact Information

Herbert J. Hoelter
CEO & Co-Founder
Herb Hoelter co-founded NCIA in 1977. Today, he is recognized as one of the country’s leading experts in sentencing and the federal prison system and in developing alternative programs to incarceration.
hhoelter@ncianet.org

Carole Argo
Chief Operating Officer
Carole Argo assumed the role of Chief Operating Officer in 2015. She is responsible for the overall operations of NCIA and has senior management experience in various industries.
cargo@ncianet.org

Earl El-Amin
Vice President of Community and External Affairs
Earl El-Amin assumed the role of VP of Community Relations in 2005. He is responsible for maintaining the relationships NCIA holds with key community leaders.
eelamin@ncianet.org

Dr. Angela Chambers
Vice President of Education and Orginizational Learning
Dr. Angela Chambers assumed the role of Executive Director of Education in 2016. She is responsible for the operation of NCIA’s Youth in Transition School.
achambers@ncianet.org

Erin Lindholm
Executive Director of Adult Services and Programs
Erin Lindholm assumed the role of Executive Director of Adult Services in 2021. She is responsible for the operations of the Adult Residential Program and NCIA Meaningful Day Services.
Erin.Lindholm@ncianet.org

Shawna Gottlieb
Chief Financial Officer and Vice President
Shawna Gottlieb assumed the role of CFO in 2022. She has extensive knowledge and experience in finance, accounting, risk and human capital, especially for non-profits.
shawna.gottlieb@ncianet.org
NCIA Contact Information
Executive
Herb Hoelter 443-780-1311 hhoelter@ncianet.org
Carole Argo 443-780-1362 cargo@ncianet.org
Alice Keepers 443-780-1353 aboring@ncianet.org
Quality and Compliance
Sophia Lawson
Director of Quality & Compliance
Chief COVID-19 Officer
443.894.0907 sophia.lawson@ncianet.org
Human Resources
Sandra Mock Myers 443-780-1321 smockmyers@ncianet.org
Recruiter recruiter@ncianet.org
Information Systems
Lesly Nazaire 443-780-1361 Lesly.Nazaire@ncianet.org
Corey Benedict 443-780-1334 cbenedict@ncianet.org
For IT support submit requests to support@ncianet.org
Communications and Marketing
Stephen Cooke 443-780-1354 scooke@ncianet.org
Career Development Center
Karen Johnson 443-780-1379 Karen.Johnson@ncianet.org
Community Living
Rochelle Matthews 443-780-1345 Rochelle.Matthews@ncianet.org
Business Services
Vanessa Harrison 443-780-1432 vharrision@ncianet.org
Youth in Transition School
Dr. Angela Chambers 443-780-1434 achambers@ncianet.org
Criminal Justice Services
Herb Hoelter 443-780-1311 hhoelter@ncianet.org
Suicide Prevention in Custody
Lindsay Hayes 774-361-6923 lhayes@ncianet.org
Administrative Office
7130 Rutherford Road
Baltimore, MD 21244
443-780-1300
Career Development Center
2621 Lord Baltimore Drive
Baltimore, MD 21244
443-780-1347
Youth In Transition School
7205 Rutherford Road
Baltimore, MD 21244
410-780-1439
HJH Vocational Training Center - Baltimore
301 South Central Ave.
Baltimore, MD 21202
410-622-5082
HJH Vocational Training Center - Charlotte
517 Blairhill Rd.
Charlotte, NC 28217
704-287-4459
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