Leadership Team and Contact Information

Herbert J. Hoelter

CEO & Co-Founder

Herb Hoelter co-founded NCIA in 1977. Today, he is recognized as one of the country’s leading experts in sentencing and the federal prison system and in developing alternative programs to incarceration.

hhoelter@ncianet.org

Carole Argo

Chief Operating Officer

Carole Argo assumed the role of Chief Operating Officer in 2015. She is responsible for the overall operations of NCIA and has senior management experience in various industries.

cargo@ncianet.org

Yong Kim

Vice President of Finance and Administration/

Chief Financial Officer

Yong Kim assumed the role of CFO in 2017. She is responsible for the agency’s financial planning and reporting, general accounting, human resources, information technology, and real estate and fleet management.

ykim@ncianet.org

Gary Antonino 

Chief Business Development Officer

Gary Antonino assumed the role on Chief Business Development Officer in 2019, moving from previous positions within NCIA since 2012. He is responsible for creating and developing new and existing programs of NCIA.  

gantonino@ncianet.org

Earl El-Amin

Vice President of Community and External Affairs

Earl El-Amin assumed the role of VP of Community Relations in 2005. He is responsible for maintaining the relationships NCIA holds with key community leaders. 

eelamin@ncianet.org

April Jensen

Executive Director of Adult Services and Programs

April Jensen assumed the role of Executive Director of Adult Services 2015. She is responsible for the operations of the Adult Residential Program and the Career Development Center.

ajensen@ncianet.org

Dr. Angela Chambers

Executive Director of Education, Youth in Transition School

Dr. Angela Chambers assumed the role of Executive Director of Education in 2016. She is responsible for the operation of NCIA’s Youth in Transition School. 

achambers@ncianet.org

NCIA Contact Information 

Executive

Herb Hoelter 443-780-1311 hhoelter@ncianet.org

Carole Argo 443-780-1362 cargo@ncianet.org

Alice Keepers 443-780-1353 aboring@ncianet.org

Human Resources

Sandra Mock Myers 443-780-1321 smockmyers@ncianet.org

Recruiter recruiter@ncianet.org

Information Systems

Corey Benedict 443-780-1334 cbenedict@ncianet.org

For IT support submit requests to support@ncianet.org

Finance

Yong Kim 443-780-1351 ykim@ncianet.org

Accounts Payable

Crystal Han 443-780-1315 crystal.han@ncianet.org

Marketing

Stephen Cooke 443-780-1354 scooke@ncianet.org

Adult Residential Services

April Jensen 443-780-1380 ajensen@ncianet.org

Dwayne Wilson 443-780-1344 dwilson@ncianet.org

Career Development Center

Zachary Cuozzo 443-780-1379 zcuozzo@ncianet.org

Business Services

Vanessa Harrison 443-780-1432 vharrision@ncianet.org

Youth in Transition School

Dr. Angela Chambers 443-780-1434 achambers@ncianet.org

Criminal Justice Services

Herb Hoelter 443-780-1311 hhoelter@ncianet.org

Suicide Prevention in Custody

Lindsay Hayes 774-361-6923 lhayes@ncianet.org