NCIA
Vocational Training
VTC Success StoriesHire Our Certified Trainees
Community LivingDisability SupportEducational AlternativesImpact Donate About NCIAOur HistoryNCIA FoundationHerb Hoelter Memorial FundNews & EventsCareersContact Us
About NCIAOur HistoryNCIA FoundationHerb Hoelter Memorial FundNews & EventsCareersContact Us
NCIA
Donate
Vocational Training
VTC Success StoriesHire Our Certified Trainees
Community LivingDisability SupportEducational AlternativesImpactAbout NCIAOur HistoryNCIA FoundationHerb Hoelter Memorial FundNews & EventsCareersContact Us

What We’re About

a group of people standing together in green shirts

Empowering people with limited access to opportunities to build fulfilling lives and stronger communities through unconditional support.

NCIA is dedicated to empowering people who face significant life challenges. With a commitment to unconditional support and respect for human dignity, NCIA serves a diverse population, including people with intellectual, developmental and emotional disabilities, people re-entering society after incarceration, at-risk youth, and adults with complex needs.

Founded on the belief that everyone deserves the opportunity to lead a meaningful life, NCIA offers a comprehensive range of programs designed to foster independence, skill development, and community integration. From vocational training and special education to residential support and employment services, NCIA provides the tools and resources necessary for people to overcome barriers and build fulfilling lives.

At its core, NCIA is driven by a mission to create stronger, more inclusive communities for those who have limited access to opportunities. Through an innovative approach and unwavering support, NCIA transforms lives and challenges societal norms, proving that with the right support, every person can contribute positively to their community.

Learn about NCIA’s culture, history, and values.

Careers at NCIA

View Open Roles

Our Board

Walid Petiri
Board Chair, Owner and Chief Strategist, Financial Management Strategies

Walid is the Board Chair and the owner and Chief Strategist of Financial Management Strategies. He was elected as a board member is March 2022.

Walid Petiri was elected as a board member is March 2022. He is the owner of Financial Management Strategies, LLC (FMS) a Registered Investment Advisor established in 2000. He has over two decades of financial experience that covers virtually all areas of finance from tax, insurance, stockbroker, personal financial planning and personal banking to corporate credit, business planning, and consumer lending.

Read Bio
Close Bio
Read More
Walid Petiri

Walid Petiri was elected as a board member is March 2022. He is the owner of Financial Management Strategies, LLC (FMS) a Registered Investment Advisor established in 2000. He has over two decades of financial experience that covers virtually all areas of finance from tax, insurance, stockbroker, personal financial planning and personal banking to corporate credit, business planning, and consumer lending.

Aaron Bukowitz
Vice Board Chair, Chief Executive Officer (Retired), Offit Kurman

Aaron was elected as a board member in June 2024.

Aaron M Bukowitz was elected as a board member in June 2024. Mr. Bukowitz recently retired from Offit Kurman, Attorneys at Law, where he held the position of CEO. As CEO, Aaron led the executive team responsible for managing the firm’s business operations and execution of the firm’s strategic plan. Prior to joining Offit Kurman, Aaron held executive management and engineering positions in several technology companies. Aaron is currently volunteering his time with several non-profit organizations.

Read Bio
Close Bio
Read More
Aaron Bukowitz

Aaron M Bukowitz was elected as a board member in June 2024. Mr. Bukowitz recently retired from Offit Kurman, Attorneys at Law, where he held the position of CEO. As CEO, Aaron led the executive team responsible for managing the firm’s business operations and execution of the firm’s strategic plan. Prior to joining Offit Kurman, Aaron held executive management and engineering positions in several technology companies. Aaron is currently volunteering his time with several non-profit organizations.

Carole Argo headshot
Carole Argo
Chief Executive Officer (Retired), NCIA

Carole Argo retired from the role of NCIA CEO in June 2026 after 4 years in the position. Prior to her role as CEO, she served as COO for seven years at NCIA.

Carole Argo assumed the role of CEO in September of 2022 after seven years in the role of COO at NCIA. She is responsible for the overall operations of NCIA and has senior management experience in various industries.

Read Bio
Close Bio
Read More
Carole Argo

Carole Argo assumed the role of CEO in September of 2022 after seven years in the role of COO at NCIA. She is responsible for the overall operations of NCIA and has senior management experience in various industries.

Deborah Kakaris headshot
Deborah Kakaris
Executive Vice President and the Chief Risk Officer & Chief Information Officer, CFG Bank

Deborah Kakaris was elected as a board member in March 2022.

Deborah Kakaris has over 37 years of experience in the financial services industry and is currently an Executive Vice President and the Chief Risk Officer & Chief Information Officer at CFG Bank. Her experience ranges across banking and wealth disciplines and spans all facets of management including client service, operations, IT, Risk, project governance, strategic, budget and personnel management. Deborah is also active in training, mentoring, and people and culture initiatives.

Read Bio
Close Bio
Read More
Deborah Kakaris

Deborah Kakaris has over 37 years of experience in the financial services industry and is currently an Executive Vice President and the Chief Risk Officer & Chief Information Officer at CFG Bank. Her experience ranges across banking and wealth disciplines and spans all facets of management including client service, operations, IT, Risk, project governance, strategic, budget and personnel management. Deborah is also active in training, mentoring, and people and culture initiatives.

Rhonda Pierce-Brooks
Vice President/Director Human Resources, Tower Federal Credit Union

Rhonda Pierce-Brooks was elected as a board member in March 2022.

Rhonda Pierce-Brooks was elected as a board member in March 2022. She brings over 25 years of experience in the role of Vice President of Human Resources which is her current position at Tower Federal Credit Union. Rhonda is also a program oversight committee member for Community Based Alternatives and Initiatives (CBAI), serving developmentally disabled individuals in Maryland.
Read Bio
Close Bio
Read More
Rhonda Pierce-Brooks
Rhonda Pierce-Brooks was elected as a board member in March 2022. She brings over 25 years of experience in the role of Vice President of Human Resources which is her current position at Tower Federal Credit Union. Rhonda is also a program oversight committee member for Community Based Alternatives and Initiatives (CBAI), serving developmentally disabled individuals in Maryland.
Ronald George
CEO and President, NCIA

Ron joined NCIA in July of 2026.

Michelle was elected as a board member in 2025.

Read Bio
Close Bio
Read More
Ronald George

Michelle was elected as a board member in 2025.

John Raftery
Managing Principal (Retired), Offit Kurman

John was elected as a board member in 2025.

John was elected as a board member in 2025.

Read Bio
Close Bio
Read More
John Raftery

John was elected as a board member in 2025.

Vince Wesley
Senior Vice President (Retired), Truist Bank

Vince was elected as a board member in 2025.

Vince was elected as a board member in 2025.

Read Bio
Close Bio
Read More
Vince Wesley

Vince was elected as a board member in 2025.

Patricia Sastoque
Chief Program, Makom

Patricia was elected a board member in June 2026.

Our Team

Ronald George
Chief Executive Officer
DJ Vail
Chief Financial Officer
Sophia Lawson
Chief Strategy & Growth Officer
Karen Johnson
Chief Program Officer
Sonja Crosby
Senior Director of Human Resources
Walter Billips
Executive Director, Vocational Training Centers
Necol Anthony
Executive Director of Day and Community Services
Lillan Cox
Executive Director of Education
Dana Johnson
Executive Director of Community Living and Support Services
Rochelle Matthews
Director of Facilities
Rick Fleischmann headshot
Rick Fleischmann
Director of Business Services
Karen Himes
Director of Development
Lesly Nazaire
Director of Information Technology
Shanelle Downing
Director of Behavioral Services
Stephen Cooke
Director of Marketing & Communications
Tia Riche
Director of Person-Centered Supports
Claniesha Fauntleroy
Corporate Compliance Officer

Corporate Compliance

The mission of NCIA’s Corporate Compliance & Quality Department is to foster an environment of continuous compliance and quality improvement throughout the entire organization. This is how NCIA measures, , analyzes and enhances our services, policies and processes.

The NCIA Corporate Compliance & Quality Department will provide ongoing feedback around the satisfaction of those using our services, internal processes & policy evaluation, and using data to drive imporovement and decision making.

“Compliance is making sure we do what is expected of us.”

The Corporate Compliance & Quality Department is responsible for the following throughout NCIA programs & services:

  • Incident investigation, response and reporting
  • Ongoing monitoring, internal auditing and technical assistance for NCIA programs
  • Training and education on preventing fraud, waste, and abuse.  Also included is training on professional ethics and protecting the privacy of all students and participants in our services.
  • Data analysis for use in Continuous Quality Improvement
  • Updating and providing guidance for all regulatory, funding and government compliance
  • Providing training and education supports to leadership and staff
  • Maintaining clear lines of communication for stakeholder reporting on compliance concerns
  • Ongoing analysis of the agency’s Policies & Procedures (both Corporate and Program-specific)
  • Risk analysis evaluation and mitigation
Request Compliance Resources

icon of cv with green color in the left corner

Partner – Partnerships with vendors, employers, and community partners are vital to the success of NCIA programs. Please join us!

Partner
hand with heart icon donate

Donate – Your financial support increases our impact on the people we serve. Help change a life today!

Donate Today
enroll icon with green accent

Inquire

If you or someone you know could benefit from our services, please contact us.

Learn More
NCIA

Empowering people with limited access to opportunities to build fulfilling lives and stronger communities through unconditional support.

NCIA does not discriminate based on age, ancestry, color, creed, gender identity or expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, belief or opinion, sex, or sexual orientation in matters affecting employment or in providing access to its programs and activities.


NADD-badge

Support Our Community
Refer Inquire Donate
Sitemap
Vocational TrainingCommunity LivingDisability SupportEducational AlternativesImpactPrivacy Policy
Connect
LinkedIn Facebook Instagram Twitter/X
Administrative
Office

7130 Rutherford Road
Baltimore, MD 21244
443-780-1300

Career Development Center

2621 Lord Baltimore Drive
Baltimore, MD 21244
443-780-1347

Youth In Transition School

7205 Rutherford Road
Baltimore, MD 21244
443-780-1439

Vocational Training Center - Baltimore

310 South Eden St.
Baltimore, MD 21231
443-413-7825

Vocational Training Center - Charlotte

517 Blairhill Rd.
Charlotte, NC 28217
704-930-1745

Ask Nancy a question... Online