Leadership Team

Leadership Team

Carole Argo


Carole Argo assumed the role of CEO in September of 2022 after seven years in the role of COO at NCIA. She is responsible for the overall operations of NCIA and has senior management experience in various industries.
Leadership Team

Shawna Gottlieb

Chief Financial Officer and Vice President

Shawna Gottlieb assumed the role of CFO in 2022. She has extensive knowledge and experience in finance, accounting, risk and human capital, especially for non-profits.
Leadership Team

Emmett Highbaugh Jr.

Chief Program Officer

Leadership Team

Sophia Lawson

Director of Quality & Compliance | Chief COVID-19 Officer

Leadership Team

Earl El-Amin

Vice President of Community and External Affairs

Earl El-Amin assumed the role of VP of Community Relations in 2005. He is responsible for maintaining the relationships NCIA holds with key community leaders.
Leadership Team

Erin Lindholm

Executive Director of Adult Services and Programs

Erin Lindholm assumed the role of Executive Director of Adult Services in 2021. She is responsible for the operations of the Adult Residential Program and NCIA Meaningful Day Services.
Leadership Team

Walter Billips

Executive Director, Vocational Training Centers

Leadership Team

Karen Shannon

Executive Director of Education

Leadership Team

Sandra Mock Myers

Director of Human Resources

Leadership Team

Rochelle Matthews

Director of Residential Services

Leadership Team

Karen Johnson

Director, Person Centered Supports

Leadership Team

Rick Fleischmann

Director of Business Services

Leadership Team

Nushia Brockman

Director of Employment and Community Inclusion

Leadership Team

Lesly Nazaire

Director of Information Technology

Leadership Team

Stephen Cooke

Communications and Marketing Specialist

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