
Herbert J. Hoelter
CEO & Co-Founder
Herb Hoelter co-founded NCIA in 1977. Today, he is recognized as one of the country’s leading experts in sentencing and the federal prison system and in developing alternative programs to incarceration.







Sophia Lawson
Director of Quality & Compliance | Chief COVID-19 Officer

Shawna Gottlieb
Chief Financial Officer and Vice President
Shawna Gottlieb assumed the role of CFO in 2022. She has extensive knowledge and experience in finance, accounting, risk and human capital, especially for non-profits.

Erin Lindholm
Executive Director of Adult Services and Programs
Erin Lindholm assumed the role of Executive Director of Adult Services in 2021. She is responsible for the operations of the Adult Residential Program and NCIA Meaningful Day Services.

Dr. Angela Chambers
Vice President of Education and Organizational Learning
Dr. Angela Chambers assumed the role of Executive Director of Education in 2016. She is responsible for the operation of NCIA’s Youth in Transition School.

Earl El-Amin
Vice President of Community and External Affairs
Earl El-Amin assumed the role of VP of Community Relations in 2005. He is responsible for maintaining the relationships NCIA holds with key community leaders.

Carole Argo
Chief Operating Officer
Carole Argo assumed the role of Chief Operating Officer in 2015. She is responsible for the overall operations of NCIA and has senior management experience in various industries.
